SOP Library / Detail

Staff Handoff and Waiting-State SOP

Standardizes assignment ownership, waiting-state escalation, and reviewer transition for recurring client work.

Owner

Operations lead

Assigned

Firm operations

Workflow

Staff assignment

Review cadence

Quarterly

Operating Standard

SOPs support review-first execution

SOP Library documents repeatable practice work, ownership, review checkpoints, and version history while preserving professional judgment and regulatory verification.

Staff Workflow

Procedure steps

Steps define the minimum operating standard before client work advances to delivery, review, or closeout.

Step 1

Assign preparer and reviewer

Owner: Operations lead

Review required

Step 2

Set waiting-state owner

Owner: Staff preparer

Operational step

Step 3

Escalate blocked items

Owner: Manager

Review required

Step 4

Confirm reviewer transition complete

Owner: Reviewer

Review required