SOP Library / Detail

Client Intake and Document Request SOP

Controls how intake documents are requested, reviewed, followed up, and attached to the engagement record.

Owner

Owner CPA

Assigned

Client delivery team

Workflow

Client onboarding

Review cadence

Monthly

Operating Standard

SOPs support review-first execution

SOP Library documents repeatable practice work, ownership, review checkpoints, and version history while preserving professional judgment and regulatory verification.

Documents

Procedure steps

Steps define the minimum operating standard before client work advances to delivery, review, or closeout.

Step 1

Confirm engagement scope

Owner: Owner CPA

Review required

Step 2

Send intake checklist

Owner: Staff preparer

Operational step

Step 3

Review uploaded documents

Owner: Reviewer

Review required

Step 4

Record missing items

Owner: Staff preparer

Operational step